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Video Blog: About Heirloom Oriental Rug Cleaning in Jacksonville, FL

Posted by on Feb 9, 2017 in Blog | Comments Off on Video Blog: About Heirloom Oriental Rug Cleaning in Jacksonville, FL

We want to show you how your heirloom oriental rug is handled once picked up by the rug cleaning experts at Heirloom Oriental Rug Cleaning – Jacksonville and to share tips on choosing a reliable service provider. Our 8,000 square foot facility is safe, secure, insured and bonded. Your rug is our responsibility when it is in our care until it is safely returned to your home.

Find out more on our website: https://www.heirloomrugcleaning-jax.com/

Rug Cleaning Review

Posted by on Feb 8, 2017 in Blog | Comments Off on Rug Cleaning Review

Absolutely 5 stars all around!Star Ratings

Heirloom Oriental Rug Cleaning have been cleaning area rugs for our business a few years now and they have always been great. They have made it so easy for us to use them and that’s what stands out to me. I just give them a call, they pick up the rugs – no questions asked. The cleaning is always very good and they deliver them back to us as well. So easy and hassle free and I highly recommend Heirloom Oriental Rug Cleaning.

Tell Us About Your Experience

Posted by on Jan 19, 2017 in Blog | Comments Off on Tell Us About Your Experience

We love hearing from our customers and wouldn’t want to miss the chance to improve our services. The process is simple and it only takes a few minutes of your time. Click Here to leave a review in Customer Lobby for Heirloom Oriental Rug Cleaning – Jacksonville and tell us a little bit about your experience. We would appreciate your feedback!


Like Us On Facebook

Posted by on Jan 5, 2017 in Blog | Comments Off on Like Us On Facebook

At Heirloom Oriental Rug Cleaning, we appreciate your patronage and like to share our knowledge of the cleaning industry with our audience on social media, especially Facebook!

To keep updated with the latest news, specials and happy home tips, please visit our Facebook page and give us a like by CLICKING HERE and hitting the thumbs up!

Thank you for your loyalty and continued business! And for those just joining us, Welcome to the Heirloom Oriental Rug Cleaning community!


’Tis the Season for Holiday Mishaps

Posted by on Dec 23, 2016 in Blog | Comments Off on ’Tis the Season for Holiday Mishaps

The holiday season is a magical time of year, filled with peace and goodwill toward men. But it also fills our homes with holiday decorations – many of which can increase the risk of fire, injury, or accident. Here’s a look at some of the most common mishaps and how to protect your home:

home for the holidays

Get That Sparkle This Holiday With These Speed Cleaning Tips

Posted by on Nov 30, 2016 in Blog | Comments Off on Get That Sparkle This Holiday With These Speed Cleaning Tips

December is upon us and it seems to be the busiest month of the year. And cleaning your home, just takes up too much of that precious time! Here are six tips to get your home sparkling and jolly:

Beautiful christmas girl finishing cleaning chores

1) Make every move count. That means work around the room once. Going back and forth from one room to another is really what takes up the most time.

2) Work from top to bottom. Always. Period. Don’t argue. This is key to not spread dirt and dust where you have already cleaned.

3) If it isn’t dirty don’t clean it. For example, vertical surfaces are almost never as dirty as horizontal surfaces. Skip them this time and only touch each surface once. Do it right the first time!

4) If what you’re doing isn’t working, then shift to a heavier-duty cleaner or tool.

5) Pay attention. Almost everything else will fall into place if you do. In Latin: Age quod agis – “Do what you are doing.”

6) If there’s more than one of you, work as a team. If your helper gets done ten minutes faster, the team gets done ten minutes faster. And that is a wonderful thing!

So now that you have cleaned your entire home and are having a cup of hot cocoa, it’s time to wrap presents, right? We know that not everyone actually has the time to clean their home during the holidays and that’s why we are there to help! Call Heirloom Oriental Rug Cleaning and schedule your next appointment. (904) 262-5863

Caring For Your Area Rug and Family Heirloom Rug

Posted by on Nov 16, 2016 in Blog | Comments Off on Caring For Your Area Rug and Family Heirloom Rug

At Heirloom Oriental Rug Cleaning, we pride ourselves on our state of the art area rug cleaning facility in Jacksonville, FL. “It’s Like Treating Your Rugs to a Day at the Spa!”

We ensure that your area & oriental rugs are carefully treated only by our certified, trained area rug specialists in our unique plant using a process combining Old World craftsmanship, new technology, and powerful yet gentle cleaning solutions. It’s powerfully soft on your investment textiles! (904) 262-5863

Cleaning A Rug Is Not A Simple Task

Posted by on Nov 2, 2016 in Blog | Comments Off on Cleaning A Rug Is Not A Simple Task

Cleaning a rug is not as easy as it sounds, at least if the owner wants to treat it thoroughly. These pieces are soil gathering hotspots and can suck up several pounds of dirt and grime in a short time. If this soil is not removed promptly, it can damage the fibers, making it more difficult to salvage the rug. Regular treatment should be a primary goal, and it should be done with professional assistance.

Before a professional starts cleaning a rug, they have to inspect it for any damage.
If there are no apparent problems, the first thing to do is to vacuum up any loose, dry soil from in between the fibers. After that, a technician will apply some water and a gentle agent, and then agitate it with a device that uses soft rotation. After thorough rinsing, the rug is extracted or spun in a centrifuge to extract most of the water. The rest of the drying process is handled on a rack. It will typically take several hours, and technicians will inspect it regularly during the process to look for any missed stains or other spots of damage. If no further issues are found, the rug will be returned to the owner once it dries.

Source from IICRC (Institute of Inspection Cleaning and Restoration Certification) website: https://www.iicrc.org/blog/cleaning-rug-104.html

A Journey to Dye For by Ben Knause

Posted by on Oct 19, 2016 in Blog | Comments Off on A Journey to Dye For by Ben Knause

The focus of professionals in our industry is always shifting as the constant advance of techniques and technology breathe new life into established practices and concepts.  This process has accelerated rapidly with the rise of social media.  Through online forums and networks, knowledgeable instructors gain exposure to the ever growing ranks of rug care professionals seeking to hone and improve their skills.  This has proven particularly useful as “outliers” with new ideas and technology have a very convincing platform with which to demonstrate their abilities to a mainstream audience.  One topic generating quite a buzz right now is dyeing and color restoration.  Given all the recent interest, I was asked to share my journey into the world of color restoration, not as an expert or instructor, but as a rug cleaner looking to improve his skills. The following is my journey into the field, where I am now and where I see myself in the future.  I hope that it inspires some of my fellow ARCS members to explore the subject as I believe it to be a useful skill for rug care professionals.

I’ve been doing color repair on a limited basis for about ten years. Like many of the corrective treatments I’ve learned over the years, it was out of necessity that I started doing color restoration. When performing stain and dye removal , it’s very easy to find yourself in trouble. We all want to be the hero and I’m no exception. By overzealously trying to correct a stain or due to collateral damage that the stain has caused, one can end up making the customer’s rug appear worse than before.  The learning curve to stain removal can be unforgiving at times and when it bites you what do you do? Rather than try to explain a mistake on my part to the client, I would try and fix the damage at any cost.

Enter my first experience in dyeing. It was a problem with a rug we cleaned years ago. We tested every rug for color fastness at the time. The rug in question showed no signs of color on the test so we proceeded with our cleaning. The rug cleaned well and gave us no signs of concern during the cleaning. We finished our washing for the day and set up for overnight drying. When I returned in the morning I found the the bottom two inches of the rug had turned blue. I was able to correct the blue that had bled up from the weft yarns however my corrective treatment removed so much color the ends no longer matched the sides or field. I had no choice but to attempt to recolor it. I tested dozens of colors in various consistencies and combinations before I achieved a color that was acceptable. It took multiple applications to get the correct shade but i was pleased with the results.

All I really knew about color correction at the time was the dye needed to be hot and the fiber needed to be in an acidic state, so I had that going for me. We had a “deluxe dye kit” for nylon and wool on our shelves. You’ve probably seen it in a catalogue somewhere, It consisted of powdered dyes in 34 different colors with an instruction manual, formic acid to ID nylon, striking agent, color wheel, and some other odds and ends.

I’ve used this kit successfully for many years to correct my mistakes as well as the occasional color loss spot caused by the client or their beloved pet. While I would do my best, I didn’t feel comfortable enough in my abilities to charge for this service and only did it when the clients really pushed for it. For me, it was a time consuming process that yielded satisfactory results, most of the time.

In the beginning I was lucky really. I had a good ability to pick a color that was close enough to fool the eye and would bring the color back incrementally to prevent too drastic of a change in a single application. The dyes were tricky. I could wet out and prep the area, add dye and feel like I had a good match only to let it dry and find out that the area was still ten shades too light. So I would do it again. And again. And again until I was happy with it. It certainly wasn’t the most efficient process but it got the job done, slowly.

A few months back I enrolled in my first dyeing class. I had seen work done by the instructor on some Facebook groups and was impressed by what I saw. We had a client with a sun faded rug they wanted repaired. I took this opportunity to outsource the job and see his work first hand. He completed the repairs in a timely fashion at the price he originally quoted. I was happy with the repair but more importantly the client was happy with the rug which was now restored to like-new condition. I was interested in taking the class at this point but the timing wasn’t right. In the intervening months I was able to consult with several colleagues whose glowing reviews cemented my interest in this course. I committed to the next available class in my area and off I went, eager and excited.

The course was straightforward and easy to understand. The classroom time was minimal to allow for ample hands-on training. To start, the class spot dyed multiple bleach spots on various nylon carpet From there we moved on to a custom color matching exercise where each student picked a color from anywhere in the room and tried to match it their carpet square. I learned to perform a procedure the instructor referred to as “color clean” which imparts a small amount of color into a monotone rug or carpet. The teacher over-dyed a Spanish Wilton carpet to a nice deep red for one of his clients using nothing more than a portable carpet machine, five-gallon bucket and a bucket heater. The last thing the class did was restore the faded reds on a Hamadan to their original glory with an airbrush.

As a result of the class, I’ve discontinued the use of my trusty powdered dye kit. Instead I’ve learned to repair using the three primary colors in liquid form. They are dyes he sells but the principles can be applied with any good liquid dyes. I made the change because I really like how well the liquid dyes impart color onto the textile.

Moving from 30+ dyes to three is a challenge. Most colors we are restoring are tertiary colors, meaning the contain all the primary colors in various amounts. Red is not just red. Instead the red in question is predominantly red mixed with yellow and even a little blue. Trying to determine how much of each primary color to use to get the damaged area to match the original color is no easy feat. It requires an extensive amount of practice to become proficient. Fortunately, the instructor created an app for Apple devices to assist with this task. You take a picture of the area in question, picking the target (undamaged) color and the faded color to be restored and the app will give you a sliding scale for each of the primary colors needed to bring the area back to it’s original beauty. While not a fool-proof system, it takes a lot of the guesswork out of finding the right color and is helpful to understand the relationship between each color needed. There is also a dedicated Facebook group for color trainees that have completed his course which is invaluable to a new color repair technician.

color restoration

When I returned from the class I was excited to implement my newly acquired knowledge. The first thing I did was acquire some scrap nylon carpet to bleach and re-dye. My first few attempts made it clear that, even with the app, practice would be vital to perfecting the art of color repair. It wasn’t long before I had a few good candidates for spot dying on wool rugs. We were lucky to have a string of rugs come in that had previously been repaired and the color had either faded at a different rate or never matched to begin with or perhaps a little of both. So far the clients have been very happy with the repairs I’ve made.

I have one important tip from a relatively new technician to help you deliver satisfied customers.  When setting expectations for the work don’t over promise, which can be said for many areas of rug cleaning, repair, and restoration. There are variables that one can’t control.  One thing I’ve learned is, no matter how close the color match may be, if the weave balance or fiber denier of an old repair does not match that of the original rug, the color will not reflect quite the same.

color restoration

On top of these spot repairs, I recently embarked on my first over-dye project and overall re-color of a faded rug. The over-dye project is a fun learning opportunity. I mentioned in passing to a client that I was about to take a dye class and she offered to let me dye her rug purple for practice. I decided to strip the color first as the rug was pretty dark to begin Once I removed enough color, I mixed some red and blue and voila, she had a purple rug. The initial treatment was a little splotchy in places but with some follow up spotting the color evened out well.

The re-color project will be my first time using the airbrush and liquid dyes to add color back to a rug. The hardest part is getting the depth and shade of color correct. The field is open so I won’t have to spend a lot of time detailing around intricate designs. It’s amazing how much color repair work is out there if you have the confidence to do it.

I still have so much to learn about this niche service but it seems to have great potential. For the sake of comparison, I would like to take some of the other classes offered on color repair and try other dyes in the market. I do believe this is an area that will require practice, practice, practice to become proficient, regardless of how much classroom time you have. Even though I’ve been told they are permanent and colorfast, I’m anxious to see how the dye holds up on the repairs I’ve made. I’ve been told they are resilient but I am naturally skeptical so I need to see it to believe it. I am told the dyes I now use will dye cotton and rayon as well so I will be curious to see how the colors take on such fibers as these are, as I understand, traditionally dyed with fiber reactive dyes in an alkaline solution.

As for the future, I can see the value of having a dedicated color repair department doing repairs in-plant and on-location.  I believe it could be another service that distinguishes our company from the rest of the pack and of great value to our customers.  If nothing else, it has certainly made me a better rug cleaning and restoration professional.

Heirloom Oriental Rug Cleaning cares for the finest to the most basic rugs from around the world.  Please do not hesitate to call us to answer questions and to schedule your next appointment for our rug cleaning and care services.

3 Ways to Decrease the Life of Your Heirloom Oriental Rug

Posted by on Sep 21, 2016 in Blog | Comments Off on 3 Ways to Decrease the Life of Your Heirloom Oriental Rug

rug life

1. Skip the Rug Pad

A rug pad not only prevents your rug from slipping and sliding on your floor, it also helps to protect your rug. The pad prevents wrinkles. It also provides cushion to help protect the fibers from being weighted down. Depending on what kind of flooring, different pads will be needed.

2. Scrub Spills Vigorously

Oh no! Your guest spilled wine on your Persian rug. As a savvy homeowner, you know that you should always clean spills immediately to avoid stains. So you grab the scrubbing brush and attack that spill with all your might.

Never ever do this.

While cleaning spills is important, using the best technique matters just as much. Heirloom rugs are delicate and require a gentle hand when cleaning. Scrubbing vigorously will ruin the fibers and even wear a hole in your carpet. Instead, gently dab or blot at the spill with a clean cloth, then take the rug to a professional cleaner to handle the rest.

3. Skip Yearly Professional Washing

You may not think about having your rug professionally cleaned, after all you vacuum it weekly. While that is great for superficial cleaning, a professional rug cleaning is going to do a lot more for your rug than a simple vacuuming. Professional rug washing allows your rug to get a thorough inspection of the fibers and knots. Spotting issues early can offset the cost to repair damage later.

Taking precautions can increase the longevity of your rug. If you have any questions about how to care for your rugs, please call Heirloom Oriental Rug Cleaning at (904) 262-5863 and we would be happy to help with your family heirloom.